Universidad Peruana Cayetano Heredia

Structure of the perception of health professionals regarding the quality of health services in the context of COVID-19

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dc.contributor.author Vega Dienstmaier, Johann Martín
dc.contributor.author Fernández-Arana, Alberto
dc.contributor.author Olórtegui-Yzú, Adriel
dc.coverage.spatial Lima, Perú
dc.date.accessioned 2023-09-06T20:45:08Z
dc.date.available 2023-09-06T20:45:08Z
dc.date.issued 2023
dc.identifier.uri https://hdl.handle.net/20.500.12866/14063
dc.description.abstract Background: The health emergency caused by COVID-19 revealed the shortcomings of health services (HS), but little is known about how this has impacted the mental health of health professionals (HP) when perceiving these difficulties. Methods: Data were collected through an online survey administered to HP in Lima (Peru) between May and July 2020. A questionnaire was applied to identify perceived quality of health services (PHQS). A network analysis was performed, and the centrality measures of the variables were calculated and plotted. Results: A total of 507 HP completed the survey. In the network analysis of PHQS, four clusters were identified: (A) “empathy” and “recognition of competencies,” (B) “logistical support,” “protection,” “personal early diagnosis,” and “early family diagnosis”; C) “professional competence with regard to their treatment and treatment for their family,” “equipment for their treatment and treatment for their family,” “professional competence with regard to their treatment and treatment for their family,” and “institutional support for them and their family”; and D) “fear of being infected or infecting their family,” “fear of dying or death of a family member,” “knowledge stability,” “job burnout,” and “role change.” The variables of PHQS with the greatest centrality were “equipment for their treatment,” “equipment for the treatment of their family,” and “early family diagnosis.”. Conclusions: The structure of the PHQS of HP describes direct and indirect influences of different variables in the context of COVID-19. en_US
dc.language.iso eng
dc.publisher Wiley
dc.relation.ispartofseries Brain and Behavior
dc.rights info:eu-repo/semantics/restrictedAccess
dc.rights.uri https://creativecommons.org/licenses/by-nc-nd/4.0/deed.es
dc.subject COVID-19 en_US
dc.subject Health professionals en_US
dc.subject Health services en_US
dc.subject Network analysis en_US
dc.subject.mesh COVID-19
dc.subject.mesh Técnicos Medios en Salud
dc.subject.mesh Servicios de Salud
dc.subject.mesh Metaanálisis en Red
dc.title Structure of the perception of health professionals regarding the quality of health services in the context of COVID-19 en_US
dc.type info:eu-repo/semantics/article
dc.identifier.doi https://doi.org/10.1002/brb3.3140
dc.subject.ocde https://purl.org/pe-repo/ocde/ford#3.01.04
dc.relation.issn 2162-3279


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