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Measuring people’s views on health system performance: Design and development of the people’s voice survey

Lewis, T.P.; Kapoor, N.R.; Aryal, A.; Bazua-Lobato, R.; Carai, S.; Clarke-Deelder, E.; Croke, K.; Dayalu, R.; Espinoza Pajuelo, Laura Angelica; Fink, G.; Garcia Funegra, Patricia Jannet; Garcia-Elorrio, E.; Getachew, T.; Jarhyan, P.; Kassa, M.; Kim, S.A.; Mazzoni, A.; Medina Ranilla, Jesus Guillermo; Mohan, S.; Molla, G.; Moshabela, M.; Naidoo, I.; Nzinga, J.; Oh, J.; Okiro, E.A.; Prabhakaran, D.; Roberti, J.; SteelFisher, G.; Taddele, T.; Tadele, A.; Wang, X.; Xu, R.; Leslie, H.H.; Kruk, M.E. (PLoS, 2023)

People should be at the center of health system performance assessment. Populations can provide critical insight on quality of care, confidence in health services, and health outcomes. However, today’s measurement approaches ...

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